Mocap.Games

IT Services

overview

IT and Back-office support

We’re a bunch of professionals with years of experience behind our belts. We put the IT in FIT for the job. We proudly provided services for few of the biggest Gamedev companies in Warsaw - Poland. You name them, we worked for them.

Helpdesk & On-Site Support

Technical emergencies, ticket handling, inventory stocktaking, onboarding and recruitment support, process rollout, and helpdesk awareness training.

Hardware Lifecycle

Vendor scouting and purchasing, price negotiations, workstation build and imaging, maintenance and repair, clean OS install and configuration.

Software Management

License advice and procurement, compliance tracking, and technical support for Adobe, Autodesk, Windows, Google Workspace, and other core tools.

System Administration

Network design, configuration, and upkeep across FortiGate, Netgear, Aruba, UniFi, and MikroTik, plus virtualization, domain and mail systems, security policy setup, and documentation.

Servers & Cloud

Microsoft Server management, AWS setup and administration, Azure AD identity and access configuration.

Perforce Administration

Setup, user and group policies, stream layout, replicas and proxies, backup and health monitoring.

DevOps for Builds

Automation for production pipelines, CI setup and maintenance in Jenkins, TeamCity, and Unreal Horde, plus automated build deployment.

Cybersecurity

Risk assessment, security hardening, access control, backup strategy, incident response basics, and ongoing posture reviews.

IT Project Management

Process discovery and mapping, feasibility planning, vendor coordination, and delivery tracking with clear ownership and timelines.

Event Support

Technical planning and build, on-site or hands-off supervision, trade show readiness, temporary network and security, and live troubleshooting.

faqs

popular questions

Do you provide on-site or remote IT support?

Yes. We offer both on-site assistance for Warsaw-based studios and full remote support for teams working in hybrid or distributed setups.

We can handle the full stack - helpdesk, hardware, software, networks, servers, cloud, Perforce, DevOps - or step in only where you need extra capacity.

Yes. We support Autodesk, Adobe, Unreal Engine tools, Perforce, and build systems like Jenkins, TeamCity, and Unreal Horde.

Yes. We configure and maintain networks based on FortiGate, Netgear, Aruba, UniFi, and MikroTik, including VPNs, VLANs, Wi-Fi, and security policies.

What operating systems and environments do you work with?

We support Windows, macOS, Linux, Microsoft Server, AWS infrastructure, and Azure AD.

Yes. We assist with vendor negotiations, hardware selection, purchasing, installation, imaging, and maintenance.

Yes. We perform security verification, apply best-practice hardening, manage access control, configure backups, and implement necessary protections.

Yes. We provide technical coverage for trade shows, presentations, and on-site events, including network setup, equipment preparation, and live troubleshooting.